Frequently Asked Questions
Everything you need to know about your Fitzgerald Jewelry experience.
What materials are used in Fitzgerald Jewelry pieces?
We use only high-quality materials, including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones and diamonds to ensure lasting brilliance.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. Expedited shipping options are available at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-made or engraved pieces are final sale.
How do I find my correct ring size?
We provide a comprehensive sizing guide on our website. Alternatively, you can order a physical ring sizer from us or visit a local jeweler for a professional measurement.
Do you offer a warranty on your jewelry?
Yes, all Fitzgerald Jewelry comes with a one-year limited warranty covering manufacturing defects. This does not include normal wear and tear or accidental damage.
Can I request a custom design?
Absolutely. We specialize in bespoke creations. Please contact our design team via the 'Custom Orders' page to begin your personalized jewelry journey.